Privacy Policy

Last Updated: March 2025

Introduction

The Helm Horizon ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services ("Services").

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other information you voluntarily provide during account creation, purchase, or when contacting us.
• Usage Data: Information about your interactions with our website and services, such as IP addresses, browser types, device information, and pages visited.

How We Use Your Information

We use your information for purposes including:

• Providing and maintaining our services
• Processing payments and transactions
• Communicating with you, including responding to inquiries and sending updates
• Personalising your experience with our content and services
• Analysing website usage to improve our services
• Marketing our products and services

Sharing Your Information

We may share your information with third parties under these circumstances:

• With service providers who assist in payment processing, email communications, website hosting, and analytics
• When required by law, such as compliance with a subpoena or legal obligation
• In the event of a business transfer, merger, or acquisition

We do not sell or rent your personal information to third parties.

Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external sites not operated by us. We have no control over and assume no responsibility for the privacy practices of these third-party websites.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications
• Request details on the information we hold about you

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page, and your continued use of our services after such changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns regarding this privacy policy, please contact us at:

Email: hello@helmdesignstudio.com.au

Thank you for trusting The Helm Horizon with your information!

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